Bintanding Badjie
Farato
Summary
Dynamic Client Segment Officer with expertise in cash handling and transaction processing at Standard Chartered Bank, The Gambia. Proven track record in enhancing customer satisfaction through exceptional service and relationship management. Skilled in fraud prevention and compliance, ensuring accuracy and security in all banking operations while maintaining meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Client Segment Officer/ Teller
Standard Chartered Bank, The Gambia
06.2014 - Current
- Processed customer transactions efficiently, including deposits, withdrawals, and check cashing.
- Assisted customers with account inquiries and promoted bank products.
- Managed cash drawers, ensuring accurate reconciliation and security procedures.
- Adhered to banking regulations, policies, and fraud prevention measures.
- Maintained records, ensuring accuracy and compliance with company policies.
Education
Bachelor of Science - Economics
University of The Gambia
Kanifing, The Gambia12-2012
Skills
- Cash handling & transaction processing
- Customer service & relationship management
- Fraud prevention & compliance
- Attention to detail & problem-solving
- Banking software proficiency
Timeline
Client Segment Officer/ Teller
Standard Chartered Bank, The Gambia
06.2014 - Current
Bachelor of Science - Economics
University of The Gambia
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